Resource Center > Agent Training

First Call Success: The 15-Second Opening That Changes Everything

3-page briefing | Instant access • Includes ready to use scripts + 30 day rollout plan

What You’ll Learn

The first 15 seconds of a call decide whether prospects lean in or check out. Listeners form trust impressions in under half a second, so the opening line sets the odds for the entire conversation. This briefing gives you a proven framework to make impactful openings repeatable.

Small changes in those opening seconds compound into better qualification and revenue. This resource makes strong openings repeatable, coachable, and measurable.

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Don’t Do It Alone -   Get Expert Support

Putting this system into practice requires consistent drills, coaching, and measurement. Partner with a team that already runs this playbook so you can accelerate adoption, free up manager time, and see measurable improvements in connect and conversion rates.

Learn From Teams Running Campaigns Right Now

We build and train outbound programs across industries—from healthcare to tech. Everything we share here is tested in real campaigns and proven to work.